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DST 2007 Patch Manager

Original Title: Microsoft Word - DST_2007_Patch_Manager_version_2.doc

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Category: Blackberry


Summary: device incorrectly reported "EVENT_PATCH_INSTALLED_NO_RESET_REQUIRED (0x15)". In the DST Query tool, the BlackBerry device was listed in the ... versions earlier than 4.1.0.344, including 4.1.0.347, administrators must use a BlackBerry


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DST 2007 Patch Manager
Version 2.5 Release Notes
Visit www.blackberry.com/dst2007 for the most current information on the RIM DST 2007 patch for BlackBerry.

© 2007 Research In Motion Limited. All rights reserved.

www.blackberry.com

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NOTE
This document is provided for informational purposes only, and does not constitute a binding legal document unless specifically incorporated by reference into a binding legal agreement between you and Research In Motion (RIM). In the event that you enter into a binding legal agreement with RIM, all provisions contained in such binding legal agreement shall apply, regardless of whether such provisions conflict with information contained herein. © 2007 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected', BlackBerry, and BlackBerry Enterprise Server are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners. The BlackBerry device and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a list of RIM [as hereinafter defined] patents. This document is provided "as is" and Research In Motion Limited (RIM) assumes no responsibility for any typographical, technical, or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NONPERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN, OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information and/or third-party web sites ("Third-Party Information"). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation, the content, accuracy, copyright compliance, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the third party in any way. Any dealings with third parties, including, without limitation, compliance with applicable licenses, and terms and conditions are solely between you and the third party. RIM shall not be responsible or liable for any part of such dealings. Document ID: 15327476 Version 3 Last modified: 16 October 2007

© 2007 Research In Motion Limited. All rights reserved.

www.blackberry.com

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Feature enhancements
· Version 2.3 of the DST 2007 patch manager contains an enhancement designed to force the restart of a BlackBerry® device after a patch is applied. Version 2.3 also improves the performance of the DST 2007 patch manager with the BlackBerry Internet Service Browser. Version 2.2 of the DST 2007 patch manager contains extra logging and debugging information.

·

Fixed issues
Issue Description Fixed issues in DST patch manager version 2.5 SDR 148614 In earlier versions of the DST 2007 patch manager, if the BlackBerry® MDS Services returned an HTTP "400" (Bad Request) error, the patch manager did not try another transport and might have failed to retrieve a patch. To resolve this issue, HTTP "400" errors now trigger the DST 2007 patch manager to try the next available transport, for example, BlackBerry® Internet Service, WAP or TCP.

Fixed issues in DST patch manager version 2.3 SDR 122016 In earlier versions of the DST 2007 patch manager, the user was prompted twice to restart the BlackBerry® device but was not forced to restart it. In DST 2007 patch manager version 2.3, the user is prompted up to four times, once per hour. The DST 2007 patch manager forces a restart after the fourth prompt. In earlier versions of the DST 2007 patch manager, if the BlackBerry Enterprise Server Mobile Data Service transport was not available, the DST 2007 patch manager did not work correctly with the BlackBerry Internet Service Browser. This issue has been resolved.

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Fixed issues in DST patch manager version 2.2 SDR 121376 For BlackBerry® Device Software versions earlier than 4.1.0.344, including 4.1.0.347, the DST Query tool might have listed a BlackBerry device in the "Awaiting Patch" state even though the patch could not be applied to the BlackBerry device. DST 2007 patch manager version 1.5 downloaded the DST 2007 patch and attempted to install it. The installation failed because the specified application control policy did not permit the DST 2007 patch to be installed on the BlackBerry device. The event logs for the BlackBerry device incorrectly reported "EVENT_PATCH_INSTALLED_NO_RESET_REQUIRED (0x15)". In the DST Query tool, the BlackBerry device was listed in the "Awaiting Patch" state. When used with DST 2007 patch manager version 2.2 and later, the DST Query tool sends the "EVENT_ERROR_INSTALLING_PATCH_TX_ERROR (0x8D)" error message to the BlackBerry Enterprise Server if this error occurs. On the BlackBerry device, the "Error installing 2007 DST patch" message appears. Workaround: For BlackBerry Device Software versions earlier than 4.1.0.344, including 4.1.0.347, administrators must use a BlackBerry Enterprise Server software configuration to set the default application control policy to "optional." After an administrator sets the default application control policy to optional, users can attempt to download the DST 2007 patch again. Visit http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB12424

© 2007 Research In Motion Limited. All rights reserved.

www.blackberry.com




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